Read our exclusive report and discover how you can help consumers make more sustainable choices and drive long term retention and loyalty through circular services.
Our independent research assessed 30 different clothing retailers and brands across four industry categories (high street, department stores, sustainable brands, and sports & activewear). We measured how well they communicate sustainability information, help customers find the products they want, and provide access to the circular services they offer.
Based on the findings, we present a blueprint for circular CX, with recommendations as to how brands can tailor their customer experience to better help customers find and choose sustainable product options, and how circular services can help keep customers in the brand ecosystem and drive longer term engagement and retention.
Get in touch today to discuss a tailored audit and recommendations report for your brand.
